After months of dealing with birdwells people, I still don’t have a bathing suit and don’t know if I’ll get one. I called several times over the course of 3 months to see where my bathing suit was, and was finally told that they can’t find it in their system.

I asked for some kind of compensation because they had given me the run around for months, where horribly rude, and were unable to deliver my bathing suit with in the 3-4 weeks promised.

The president of the company (When I asked for the owner of the business, she said there was no one over her accept “God”) mocked me saying that I thought I was “special” and had ordered a “special” bathing suit and I thought I was so “special” that I should get it for free.

She hung up on me afterwards.

I have never been treated so poorly and wouldn’t wish the experience on anyone. I was truly shaken after she hung up.

Just thought you should know how this company runs in the customer service department.